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1. Does the Village pick up yard waste?

No. Refuse is collected through our contract with GFL Environmental (formerly Advanced Disposal Services), who hauls it to the landfill. Yard waste is not allowed to be placed in the landfill.

The Village has a compost site where residents can take yard waste. Please click here for details.

2. When is my street scheduled for repaving?

Road paving is governed by the 5-year Public Works Capital Improvement Plan. This document is typically in a state of flux and changes from year to year. The Village Engineer presents the recommended 5-year plan to the Public Works Committee every year based on a pavement rating system to recommend to the Village Board which roads will be included for reconstruction/repaving the following year. The Village Board then decides on the amount of funding for the budget allocation to fund paving. If the paving recommended by the Committee is not fully funded then the 5-year CIP is reviewed and revised for the next year's budget cycle.


Please contact the Engineering Department for more information.

3. If a snow plow damages my mailbox, will the Village repair it?

Yes. The Village policy provides the Village will replace your damaged mail box, but only with a mailbox and support approved by the U.S. Postal Service.


Mail boxes with non-typical steel supports or masonry are not permitted in the right - of-way as they are considered an obstruction in Village right-of-way that could cause major damage and injury to an errant vehicle.

4. Are there requirements and restrictions for where I have my mailbox?

Yes. The U.S Postal Service must be contacted to ensure the location fits into their carrier routes. Mailbox installations should follow Postal Service recommendations for type of box and support for materials, height, and set back from the pavement edge.


See the guidelines at the USPS or contact the Engineering Department for details.

5. There is a dead or fallen tree within Village right-of-way that needs to be removed. Whose responsibility is it?

If the tree is located in Village right-of-way and is deemed a potential hazard, the Village will remove the tree at no cost to the property owner. If a fallen tree is located within a waterway and is deemed a significant impediment to flow within that waterway, the Village will agree to remove the tree and leave it on the property from which it was removed, pending written permission from the property owner.

6. I live on a dead-end/cul-de-sac road and the road wasn't adequately plowed. Why was plowing not completed?

On certain dead-end and cul-de-sac streets, the presence of parked cars on either side of the street prevents Village plows from traversing a cul-de-sac or backing out of a dead end section of road. Please be courteous of our plow drivers in these unique situations and park vehicles in driveways when a plowing operation is expected.

7. Who is responsible for the culvert under my driveway?

Driveway culverts are owned by the respective property owner (those with ownership of the driveway crossing the culvert). If a property owner wishes to replace their driveway culvert, there is a required culvert installation permit administered by the Highway Department which includes the Highway Department setting grades for and placing the culvert, but does not include purchase and delivery of the pipe.


Please contact the Engineering Department for more information.

8. My sump pump runs constantly, causing icing/standing water issues. Is there anything that can be done?

By ordinance, sump pumps must be discharged at grade towards the street to which the property is addressed to, unless otherwise approved by the Village. Unfortunately, owners often run the discharge all the way into the street. This results in water problems in many locations, and in some cases it creates dangerous icing conditions. Some options available to property owners wishing to mitigate this problem are moving the sump pump discharge point farther back from the curb or ditch line to promote increased infiltration. The Village also allows connection to nearby storm sewers or alternative locations (e.g. detention ponds) subject to approval by the Village Engineering Department.


Please contact the Engineering Department for more information.