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1. What types of projects need building permits?

A building permit is required for all new building structures and for applicable remodeling and alterations projects. Projects that include new structures or additions to existing structures also require zoning department approval and engineering department approval as applicable. Email questions to buildinginspection@mtpleasantwi.gov

2. What State of Wisconsin codes does the Building Department enforce?

UDC (Uniform Dwelling Code) for one and two family residential projects.
IBC (International Suit of Building Codes) for three or more unit residential units and all commercial projects.
NEC (National Electric Code) and SPS 316 for all residential and commercial electrical projects.

3. Can I as the homeowner pull my own building permit?

Homeowners can pull their own building permits but they must first read and sign the Cautionary Statement that is found on the forms page under Building prior to the issuance of the building permit.
Building Contractors pulling permits for work being done on one and two family homes are required to have both a State of WI Dwelling Contractor Certification and Dwelling Contractor Qualifier Certification.
For more information click here...

Heating Contractors need to have a HVAC Contractor Credential.
Electrical Contractors need to have a State of WI Electrical Contractors License.
For more information click here…

Note: If performing renovation work on residential properties, schools and child care buildings built before 1978, the Lead Safe Rules administered by the Wisconsin Department of Health Services (DHS) need to be followed.
For more information click here…

4. Where can I find information such as permit application forms?

Hover over Government on the top of the webpage…then click on Building Inspection under the Departments column. Hover over the Permit Applications link on the left side of the page and choose which type of permit you are looking for.

5. When are the inspectors available for plan review and issuing permits?

The building inspectors are available Monday through Friday, 7:00 am to 4:00 pm. Office hours are from 8:00 am – 10:00 am and from 1:00 pm – 2:00 pm. You can call us anytime from 7:00 am – 4:00 pm. If we do not answer the phone we will return the call as soon as possible. The inspectors are out in the field conducting inspections and are not available during non office hours. Email questions to buildinginspection@mtpleasantwi.gov

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1. How do I find meeting agendas and meeting minutes?

Please click the "Agendas and Minutes" graphical button on the home page. This will take you to our Agendas and Minutes center.


Please note that posting the minutes on the Village Website is a courtesy. We are not legally obligated to post minutes, however, we will do our best to keep them up to date.


Please contact the clerk’s office to view un-posted minutes.

2. How do I access Village audio?

All Board and committee meeting audio is available to stream and download from the Village of Mount Pleasant Soundcloud account.

Each committee and Board has its own playlist. Please click "Playlists" on our SoundCloud page to browse them all. Each committee description page also links directly to their audio playlist.

3. How do I contact the Village?

For all general inquiries, please call 1-262-664-7800.


To report specific issues like potholes, nuisance animals, or sewer back-ups, our Report a Problem page has a list of direct contacts.


The Staff Directory contains each staff member's contact information, organized by Department.


For general, non-emergency inquiries or feedback, you can also send us a message at websitemail@mtpleasantwi.gov

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1. Does the Village pick up yard waste?

No. Refuse is collected through our contract with GFL Environmental (formerly Advanced Disposal Services), who hauls it to the landfill. Yard waste is not allowed to be placed in the landfill.

The Village has a compost site where residents can take yard waste. Please click here for details.

2. When is my street scheduled for repaving?

Road paving is governed by the 5-year Public Works Capital Improvement Plan. This document is typically in a state of flux and changes from year to year. The Village Engineer presents the recommended 5-year plan to the Public Works Committee every year based on a pavement rating system to recommend to the Village Board which roads will be included for reconstruction/repaving the following year. The Village Board then decides on the amount of funding for the budget allocation to fund paving. If the paving recommended by the Committee is not fully funded then the 5-year CIP is reviewed and revised for the next year's budget cycle.


Please contact the Engineering Department for more information.

3. If a snow plow damages my mailbox, will the Village repair it?

Yes. The Village policy provides the Village will replace your damaged mail box, but only with a mailbox and support approved by the U.S. Postal Service.


Mail boxes with non-typical steel supports or masonry are not permitted in the right - of-way as they are considered an obstruction in Village right-of-way that could cause major damage and injury to an errant vehicle.

4. Are there requirements and restrictions for where I have my mailbox?

Yes. The U.S Postal Service must be contacted to ensure the location fits into their carrier routes. Mailbox installations should follow Postal Service recommendations for type of box and support for materials, height, and set back from the pavement edge.


See the guidelines at the USPS or contact the Engineering Department for details.

5. There is a dead or fallen tree within Village right-of-way that needs to be removed. Whose responsibility is it?

If the tree is located in Village right-of-way and is deemed a potential hazard, the Village will remove the tree at no cost to the property owner. If a fallen tree is located within a waterway and is deemed a significant impediment to flow within that waterway, the Village will agree to remove the tree and leave it on the property from which it was removed, pending written permission from the property owner.

6. I live on a dead-end/cul-de-sac road and the road wasn't adequately plowed. Why was plowing not completed?

On certain dead-end and cul-de-sac streets, the presence of parked cars on either side of the street prevents Village plows from traversing a cul-de-sac or backing out of a dead end section of road. Please be courteous of our plow drivers in these unique situations and park vehicles in driveways when a plowing operation is expected.

7. Who is responsible for the culvert under my driveway?

Driveway culverts are owned by the respective property owner (those with ownership of the driveway crossing the culvert). If a property owner wishes to replace their driveway culvert, there is a required culvert installation permit administered by the Highway Department which includes the Highway Department setting grades for and placing the culvert, but does not include purchase and delivery of the pipe.


Please contact the Engineering Department for more information.

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1. How is my sewer utility bill amount determined?

Residential properties are billed a flat rate of $140.00 (rate as of 1/1/23) and not based consumption, meaning your bill is the same amount each quarter. As a residential property you do not need to worry about the “no active meter found” and “no usage history” portions of your statement. This information is only filled in if it is a Commercial property. 

Commercial/Industrial properties are billed a standard commercial rate PLUS consumption if it exceeds the minimum allowed amount per meter reading.  

2. How often do you bill and what are the dates for the bills?

We bill quarterly at the end of each quarter with the payments being due on the last business day of the next month.
Our quarters are as follows:

1st Quarter January 1 – March 31 with the bill being due in April.
2nd Quarter April 1 – June 30 with the bill being due in July.
3rd Quarter July 1 – September 30 with the bill being due in October.
4th Quarter October 1 – December 31 with the bill being due in January.

3. Why do you send my bill to me as Occupant and not in my name?

We bill to the property address, not a person and address the statements to Occupant. You will notice that your water bill is done the same way. We will put names on accounts it they are set up on our Automatic Payment Plan or if the owner does not live at the service address and would like the bill mailed to them at a different address and on Commercial Businesses. By not putting names on the accounts it helps eliminate bills being forwarded to former tenants and/or homeowners that have moved and/or sold their homes and are no longer responsible for paying the sewer utility bill. Unfortunately, most of the time we are not notified by the title companies or real estates agencies when homes are sold.

4. No one is residing at the residence will I still have to pay a sewer utility bill?

Yes. Unless the sewer line is physically disconnected from the sewer main, a sewer utility bill will be generated each quarter.

5. Does the sewer statement also include water usage?

No. If you have municipal water, you will receive a separate quarterly statement from the City of Racine Water Utility.

6. Are there any penalties applied if payments are not summitted by the due date?

Yes, a late fee of 3% per quarter will be assessed on any unpaid balance. Any delinquent balance remaining in the account by November 15th of each year will be placed on the tax roll with an added 10% fee.

7. If I don’t pay my sewer utility bill, what quarters will go on my current years’ tax bill?

Delinquent sewer balances are placed on the tax roll each year. Any outstanding balances from 3rd quarter (July 1 – Sept 30) and 4th quarter (Oct 1 – Dec 31) of the previous year and 1st quarter (Jan 1 – Mar 31) and 2nd quarter (Apr 1 – June 30) of the current year are placed on the current years’ tax bill. Delinquent Sewer tax roll notices are sent out yearly at the same time as the 3rd quarter bill for any accounts having an outstanding balance that is past due as of October 1st of that current year. If the delinquent balance is not paid by November 1st a 10% tax roll penalty is added to the account. Any outstanding tax roll eligible balance not paid by November 15th is rolled off of the sewer utility account and placed on the current years’ tax bill. Please keep in mind that when the tax roll off happens, it does not roll off the amount due from the current year’s 3rd quarter bill as it was not delinquent as of October 1st, the balance will remain on the sewer utility account until paid or the next years tax roll off happens.

8. Why don’t you provide a return envelope with the sewer bills?

In an effort to help keep operational costs down we have chosen not to include a return envelope for sewer bill payments. We feel that the percentage of envelopes that would actually be utilized would be minor compared to the number that would be sent out quarterly, resulting in money spent on envelopes that are never used. We do offer several payment options for your sewer utility bill that do not require an envelope and stamp: 

1.) Pay your bill at Village Hall 

2.) Pay your bill using our Direct Payment plan – your payment can be automatically deducted from your checking or savings account. 

3.) Pay your bill using your banks online bill payment process. 

4.) Pay your bill by electronic check or credit card through Point & Pay by visiting our website at www.mtpleasantwi.gov and going to the Sewer and Plumbing Department page. There is a nominal convenience fee charged by Point & Pay for this option. Credit Cards: $4.50 fee for $131.02 paid. E-Checks: Up to $10,000 paid is a flat fee of $1.50, over $10,000 paid is a flat fee of $10.00.

5.) Pay over the phone by credit card by calling (855) 414-3914.  Credit Cards: Fee charged. 

9. If my sewer lateral/line fails, who is responsible for the repair?

You as a property owner are responsible for the sewer lateral from the house to the public main. This includes cleaning and replacement.

10. What do I do if I have a sewer plug/backup?

If you have a sewer backup during normal business hours, Monday through Friday between 8:00 a.m. and 5:00 p.m., call Village Hall at (262) 664-7800. If you have a sewer backup after normal business hours, on the weekend or a holiday, call (262) 636-9550 and mention that you are located in Mount Pleasant.

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1. Recycling Fee FAQs