Frequently Asked Questions

Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.

Public Works

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  • No. The Village has a compost site where residents can drop off yard waste. Do not place yard waste such as grass clippings or leaves in the street. Read more about the Village Compost Site

    Public Works
  • Find information about waste collection, recycling services, and hazardous waste disposal in the Village. 

    Public Works
  • The Village contracts with GFL Environmental for waste collection services. Contact GFL Environmental at (262) 679-0860 to report a missed collection. 

    Public Works
  • To schedule a bulk pickup collection, contact GFL Environmental. Read more about bulk pickup guidelines.

    Public Works
  • Yes. Mailbox installation should follow the U.S. Postal Service standards for the type of box, support post, and set-back placement. Some mailbox types are prohibited in the right-of-way. If you are considering installing a mailbox outside of the U.S. Postal Service standards, contact the Engineering Department for more information. 

    Public Works
  • The presence of parked cars on either side of these roads prevents plow trucks from traversing a cul-du-sac or backing out of a dead-end road. We ask that vehicles be parked in driveways when snow plowing operations are expected. Contact the Public Works Department at (262) 664-7844 to report an unplowed road. 

    State-owned and County-owned roads in Mount Pleasant are plowed by Racine County Public Works. View a list of roads maintained by Racine County. 

    Public Works
  • Road paving is governed by the 5-year Public Works Capital Improvement Plan (CIP). This document typically changes from year to year. The Village Engineer presents the recommended 5-year plan to the Public Works Committee annually based on a pavement rating system to recommend to the Village Board which roads to include for reconstruction or repaving the following year. The Village Board determines the amount of funding for budget allocation to fund paving. If the paving recommended by the Committee is not fully funded, the 5-year CIP is reviewed and revised for the following year's budget cycle. Click here to find a list of road paving projects. 

    Contact the Engineering Department for more information. 

    Public Works
  • If the tree is in the Village right-of-way and is deemed a potential hazard, the Village will remove the tree at no cost to the property owner. If a fallen tree is located within a waterway and is deemed a significant impediment to flow within that waterway, the Village will agree to remove the tree and leave it on the property from which it was removed, pending written permission from the property owner.

    Public Works
  • Driveway culverts are owned by the respective property owner (those with ownership of the driveway crossing the culvert). If a property owner wishes to replace their driveway culvert, there is a required culvert installation permit administered by the Highway Department, which includes the Highway Department setting grades for and placing the culvert, but does not include the purchase and delivery of the pipe. Contact the Engineering Department for more information.

    Public Works

Sewer Utility

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  • Residential properties are billed a flat rate of $140.00 (rate as of 1/1/23) and not based consumption, meaning your bill is the same amount each quarter. As a residential property you do not need to worry about the “no active meter found” and “no usage history” portions of your statement. This information is only filled in if it is a Commercial property. 

    Commercial/Industrial properties are billed a standard commercial rate PLUS consumption if it exceeds the minimum allowed amount per meter reading.  

    Sewer Utility
  • We bill quarterly at the end of each quarter with the payments being due on the last business day of the next month. Our quarters are as follows: 1st Quarter January 1 – March 31 with the bill being due in April. 2nd Quarter April 1 – June 30 with the bill being due in July. 3rd Quarter July 1 – September 30 with the bill being due in October. 4th Quarter October 1 – December 31 with the bill being due in January.
    Sewer Utility
  • We bill to the property address, not a person and address the statements to Occupant. You will notice that your water bill is done the same way. We will put names on accounts it they are set up on our Automatic Payment Plan or if the owner does not live at the service address and would like the bill mailed to them at a different address and on Commercial Businesses. By not putting names on the accounts it helps eliminate bills being forwarded to former tenants and/or homeowners that have moved and/or sold their homes and are no longer responsible for paying the sewer utility bill. Unfortunately, most of the time we are not notified by the title companies or real estates agencies when homes are sold.
    Sewer Utility
  • Yes. Unless the sewer line is physically disconnected from the sewer main, a sewer utility bill will be generated each quarter.
    Sewer Utility
  • No. If you have municipal water, you will receive a separate quarterly statement from the City of Racine Water Utility.

    Sewer Utility
  • Yes, a late fee of 3% per quarter will be assessed on any unpaid balance. Any delinquent balance remaining in the account by November 15th of each year will be placed on the tax roll with an added 10% fee.

    Sewer Utility
  • Delinquent sewer balances are placed on the tax roll each year. Any outstanding balances from 3rd quarter (July 1 – Sept 30) and 4th quarter (Oct 1 – Dec 31) of the previous year and 1st quarter (Jan 1 – Mar 31) and 2nd quarter (Apr 1 – June 30) of the current year are placed on the current years’ tax bill. Delinquent Sewer tax roll notices are sent out yearly at the same time as the 3rd quarter bill for any accounts having an outstanding balance that is past due as of October 1st of that current year. If the delinquent balance is not paid by November 1st a 10% tax roll penalty is added to the account. Any outstanding tax roll eligible balance not paid by November 15th is rolled off of the sewer utility account and placed on the current years’ tax bill. Please keep in mind that when the tax roll off happens, it does not roll off the amount due from the current year’s 3rd quarter bill as it was not delinquent as of October 1st, the balance will remain on the sewer utility account until paid or the next years tax roll off happens.
    Sewer Utility
  • In an effort to help keep operational costs down we have chosen not to include a return envelope for sewer bill payments. We feel that the percentage of envelopes that would actually be utilized would be minor compared to the number that would be sent out quarterly, resulting in money spent on envelopes that are never used. We do offer several payment options for your sewer utility bill that do not require an envelope and stamp: 

    1.) Pay your bill at Village Hall 

    2.) Pay your bill using our Direct Payment plan – your payment can be automatically deducted from your checking or savings account. 

    3.) Pay your bill using your banks online bill payment process. 

    4.) Pay your bill by electronic check or credit card through Point & Pay by visiting our website at www.mtpleasantwi.gov and going to the Sewer and Plumbing Department page. There is a nominal convenience fee charged by Point & Pay for this option. Credit Cards: $4.50 fee for $131.02 paid. E-Checks: Up to $10,000 paid is a flat fee of $1.50, over $10,000 paid is a flat fee of $10.00.

    5.) Pay over the phone by credit card by calling (855) 414-3914.  Credit Cards: Fee charged. 

    Sewer Utility
  • You as a property owner are responsible for the sewer lateral from the house to the public main. This includes cleaning and replacement.
    Sewer Utility
  • If you have a sewer backup during normal business hours, Monday through Friday between 8:00 a.m. and 5:00 p.m., call Village Hall at (262) 664-7800. If you have a sewer backup after normal business hours, on the weekend or a holiday, call (262) 636-9550 and mention that you are located in Mount Pleasant.
    Sewer Utility

Building Inspection

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  • A building permit is required for all new building structures and for applicable remodeling and alterations projects. Projects that include new structures or additions to existing structures also require zoning department approval and engineering department approval as applicable. Email questions to buildinginspection@mtpleasantwi.gov

    Building Inspection
  • UDC (Uniform Dwelling Code) for one and two family residential projects. IBC (International Suit of Building Codes) for three or more unit residential units and all commercial projects. NEC (National Electric Code) and SPS 316 for all residential and commercial electrical projects.
    Building Inspection
  • Homeowners can pull their own building permits but they must first read and sign the Cautionary Statement that is found on the forms page under Building prior to the issuance of the building permit. Building Contractors pulling permits for work being done on one and two family homes are required to have both a State of WI Dwelling Contractor Certification and Dwelling Contractor Qualifier Certification. For more information click here... Heating Contractors need to have a HVAC Contractor Credential. Electrical Contractors need to have a State of WI Electrical Contractors License. For more information click here… Note: If performing renovation work on residential properties, schools and child care buildings built before 1978, the Lead Safe Rules administered by the Wisconsin Department of Health Services (DHS) need to be followed. For more information click here…
    Building Inspection
  • Hover over Government on the top of the webpage…then click on Building Inspection under the Departments column. Hover over the Permit Applications link on the left side of the page and choose which type of permit you are looking for.
    Building Inspection
  • The building inspectors are available Monday through Friday, 7:00 am to 4:00 pm. Office hours are from 8:00 am – 10:00 am and from 1:00 pm – 2:00 pm. You can call us anytime from 7:00 am – 4:00 pm. If we do not answer the phone we will return the call as soon as possible. The inspectors are out in the field conducting inspections and are not available during non office hours. Email questions to buildinginspection@mtpleasantwi.gov

    Building Inspection

Storm Water Utility

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  • Implemented in 2007 to replace funding via the tax levy and create a more user-based fee structure, this fee funds the operational and capital costs of the Village’s storm water utility. All properties produce storm water runoff and benefit from the operation and maintenance of Village-owned storm water management facilities. The utility has numerous responsibilities, such as implementing capital projects to address problems with flooding and other storm water drainage issues, adhering to and implementing State and federal permitting requirements, and cleaning, maintaining, replacing, and repairing Village-owned:

    • Storm sewers
    • Ditches
    • Culverts and bridges
    • Ponds and retention areas
    • The Pike River Corridor and native wetland restoration areas
    • Creeks, rivers, and other navigable waterways
    Storm Water Utility
  • Residential properties, including single-family homes, condos, and duplexes, as of the 2024 Real Estate Tax Bill, pay the base rate (1 ERU) of $60.00. 

    Non-residential properties pay a fee based on their total impervious surface or total ERUs the property contains. One ERU = 3,000 sqft of impervious surface. 

    Undeveloped parcels and farmland, as of the 2024 Real Estate Tax Bill, pay $19.00. 

    Storm Water Utility

Assessor

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  • Under Wisconsin state law, property assessments must be based on fair market value. Estimating the market value of a property is a matter of determining the price a typical buyer would pay for it in its present condition. Factors the Assessor considers include the recent sale prices of similar properties, the current cost of reconstructing and replacing the building, and the rent it may earn.

    Assessor
  • Market value is defined as the amount a typical, well-informed purchaser would be willing to pay for a property.

    Assessor
  • An Open Book period is held for several weeks after annual property assessment notices are mailed out in spring. During this time, property owners can schedule an appointment with the Assessor, and request that the Assessor change the assessed value assigned to a property.

    After Open Book concludes, property owners may appeal their assessed value to the Village Board of Review. The Board will meet to hear testimony from property owners and consider their appeals.

    Assessor
  • Yes. Wisconsin law requires that the property owner must be notified whenever an assessment is changed.

    Assessor
  • Certain improvements that increase the market value of a property will also increase the assessed value. The following improvements will likely increase the assessed value of a property: building additions, added rooms, new garages, renovating kitchens or baths, replacing wood or asbestos siding with vinyl or aluminum, and installing central air conditioning or fireplaces. Contact the Assessor’s office for guidance on whether a project may affect a property’s assessed value.

    Assessor
  • General economic conditions such as interest rates, inflation rates, supply and demand, property sale prices, and changes in tax laws influence the value of real estate. As property values change in the open market, those changes must be reflected in the assessed values.

    Assessor

Parks and Recreation

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  • Visit MyRec to submit a park shelter reservation. Reservations for the current year open annually in January and are on a first-come, first-served basis. 

    Parks and Recreation
  • The Campus Park Splash Pad is open annually from Memorial Day to Labor Day. The hours are daily from 10:00 a.m. until 8:00 p.m. Read more about the splash pad. 

    Parks and Recreation

Elections

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  • Verify your Wisconsin voter registration status at MyVote

    Elections
  • The quickest way to locate your polling place is online using MyVote. Voters may also contact the Village Clerk's office for assistance at (262) 664-7800 or clerk@mtpleasantwi.gov 

    Elections
  • The polls are open from 7:00 a.m. until 8:00 p.m. on Election Day. Locate your polling place at MyVote

    Elections
  • Yes. Voters are required to show an acceptable form of photo ID to obtain a ballot. Visit Bring it to the Ballot for more information. 

    Elections
  • The quickest way to check your absentee ballot status is on MyVote. From there, voters can see if their ballot has been mailed to them or returned to the Village Clerk. 

    Elections
  • The Village Clerk has thirty (30) days after Election Day to record voter participation. Visit MyVote to verify your election participation. Enter your information and scroll down to "My Voting Activity". 

    Elections