Employment Opportunities

POLICE RECORDS CLERK

POSITION SUMMARY

 This position provides operational and administrative support to the Village Police Department; and provides responsive, courteous, and efficient customer service in support of departmental operations. 

BASIC DUTIES AND RESPONSIBILITIES:

• Provides customer service to internal and external customers; greets, receives and screens visitors and customers; addresses and resolves customer questions as able and refers complex inquiries, requests, or complaints to appropriate staff. 
• Performs case review and validation; uploads case reports into records management system; verifies accuracy of report and classification submittal to the state; and maintains availability and confidentiality of Police records. • Enters and retrieves data from various data systems.
•  Responds to information requests from other enforcement officials and the public. 
• Processes and enters department written reports daily.
•  Conducts record checks as requested.
•  Prepares documents for court proceedings as required.
•  Process expungements/sealings.
• Provides copies of police reports and record checks; receives payment for copies; prepares recording of funds received and makes deposits.
• Prepares outgoing mail requests, including record checks, accident reports and other reports. 
• Schedules fingerprints and receives payments.
• Maintains subpoena court calendar including reviewing schedules and distributing appropriate notices.
• Monthly: Validation of WI DOJ Time System entries; warrant entry; validation and cancelling 
•  Checking and transmitting of citations and accidents in Tracs Reporting system (daily)
• Other duties as assigned.

 PREFERRED KNOWLEDGE & QUALIFICATIONS: 

High School Diploma/equivalent and two (2) years of administrative support experience, preferably in records management.

 REQUIRED SKILLS & ABILITIES

• Knowledge of administrative policies and procedures of the Village.
• Knowledge of current office practices and procedures and knowledge of the operation of standard office equipment and software.
•  Ability to establish and maintain accurate records of assigned activities and operations.
• Ability to interpret and implement local policies and procedures; written instructions, general correspondence; Federal, State, and local regulations.
•  Skill in organizational and time management to prioritize duties to accomplish a high volume of work product while adapting to constant changes in priority.
• Ability to perform detailed work accurately and independently in compliance with stringent time limits with minimal direction and supervision.
•  Ability to think quickly, maintain self-control, and adapt to stressful situations.
•  Knowledge of computer software including word processing, spreadsheet and database applications consistent for this position.
•  Ability to perform mathematical calculations required of this position.
•  Ability to perform detailed work accurately and independently in compliance with stringent time limits with minimal direction and supervision.
•  Ability to understand and effectively carry out verbal and written instructions. 
•  Ability to apply sound judgment and discretion in performing duties, resolving problems and interpreting policies and regulations.
•  Ability to communicate detailed and often sensitive information effectively and concisely, both orally and in writing.
• Ability to handle sensitive interpersonal situations calmly and tactfully.
• Ability to maintain effective working relationships with individuals within and outside the organization.
• Ability to maintain confidentiality and discretion regarding business-related files, reports and conversations, within the provision of Freedom of Information Act and other applicable State and Federal statutes and regulations.
•  Ability to work the allocated hours of the position and respond after hours as needed. 

HOURS OF WORK: 

This is a full-time position that works Monday-Friday from 9:00 a.m. to 5:00 p.m. with occasional obligations outside of regular business hours. 

COMPENSATION: 

Depending on qualifications, the starting wage for the Police Records Clerk position is $22.44 to $24.68 per hour. This position is eligible for regular Village Benefits, including health insurance, dental, vision, FSA, life insurance and retirement benefits.

 TO APPLY: 

If you are interested in applying for this position, please send a cover letter and resume to Mary Cole, Human Resources Director at mcole@mtpleasantwi.gov . 

View the Police Records Clerk job posting.