How is my sewer utility bill amount determined?

Residential properties are billed a flat rate of $140.00 (rate as of 1/1/23) and not based consumption, meaning your bill is the same amount each quarter. As a residential property you do not need to worry about the “no active meter found” and “no usage history” portions of your statement. This information is only filled in if it is a Commercial property. 

Commercial/Industrial properties are billed a standard commercial rate PLUS consumption if it exceeds the minimum allowed amount per meter reading.  

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1. How is my sewer utility bill amount determined?
2. How often do you bill and what are the dates for the bills?
3. Why do you send my bill to me as Occupant and not in my name?
4. No one is residing at the residence will I still have to pay a sewer utility bill?
5. Does the sewer statement also include water usage?
6. Are there any penalties applied if payments are not summitted by the due date?
7. If I don’t pay my sewer utility bill, what quarters will go on my current years’ tax bill?
8. Why don’t you provide a return envelope with the sewer bills?
9. If my sewer lateral/line fails, who is responsible for the repair?
10. What do I do if I have a sewer plug/backup?